REFUND AND RETURN POLICY

Refund and return policy

To ensure that our users are satisfied, we tend to keep our customers happy with easy refund and returns policies. After the purchase of the product from the website the return of the product and the returns will be governed by the terms and conditions of the under the Refund and Returns policy.

It is requested for the users to follow the procedure and co-operate to make this process easy and quick. If you do not agree with the terms of Refund and return policy, you are requested to not accept the terms and conditions of the website use and product purchase. The terms and conditions are to be accepted without changes and you agree to bound by the terms and conditions when you initiate the purchase request through our website.

Terms of refund and return

  1. If you are not satisfied with any product in the event where there is a defect and deficiency in the product, it is returnable if it was
  • Delivered in a physically damaged condition.
  • Has missing accessories or parts
  • Is different from the product ordered through the website.
  • Different from the description on the product description provided on the website.
  1. The items returned should contain their original package, price tags, user manual, accessories, warranty cards, in the original manufacturer packaging as delivered.
  2. Once we receive the package, our team will determine if it is fit for replacement, or refunds. A mail will be sent to you regarding the same.
  3. If it is fit for return, the product will be replaced on the basis of availability or the refund will be made for the cost of the product to the account. If the payment was made using cash on delivery, the amount will be transferred to the account details provided by the user.
  4. The shipping charges incurred in sending the product will not be reimbursed, depending on the location and the tariff fixed.
  5. In case the product is found unfit for return, it will be sent back to the user in the address provided by the user.
  6. The process of return and refund might take a minimum of ……..days to process.

 

For us, our customers stands the foremost, so we don’t want to cause you any trouble and to make the process easy for both the parties, we request the users to adhere to the terms of returns and refund and read the terms and conditions carefully before making a purchase request on the website.

Replacement policy of JustBuyAll

We at JustBuyAll focused on providing our customers with the latest products at excellent quality and affordable prices. Please go through our policy in case you are not satisfied with our product :

  1. Please raise a replacement request for the same within 15 days of delivery
  2. Please fill the replacement request form to start your replacement process.
  3. The products should be unused and packed correctly with tags while raising the request. Products without tags will not get replaced.
  4. In case the product received is damaged/defective, should notify us immediately after receipt.
  5. Any item received by us which does not meet the criteria, will not be replaced.

Regarding any concerns or queries related replacement reach out to us on the below-mentioned email or no. :

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